This distance agreement is concluded between BackToLife SIA (hereinafter – the representative), registration number 40203324858, and the client who wants to purchase the services of a coach and / or nutritionist remotely on the website (hereinafter – the client)

1. Subject of the Agreement

1.1. Within the framework of this cooperation agreement, the client is provided with the opportunity to use the services of the representative’s personal trainer and / or nutritionist remotely.
1.2. The costs of the services of the representative’s personal trainer and / or nutritionist are stipulated on the website
1.3.When purchasing the services of a coach and / or nutritionist for 1 month, the client receives a fully individually developed training and / or nutrition program

2. Rights and obligations of the parties

2.1. The representative undertakes to accept within 1 working day and develop a training and / or nutrition plan for the client within 5 to 7 working days, based on the client’s wishes and needs;
2.2. The representative provides the client with the opportunity to receive daily consultations from a coach and / or nutritionist via e-mail
2.3. The representative undertakes not to disclose information about the client to third parties and guarantees confidentiality;
2.4. The representative is not responsible for the client’s health condition;
2.5. The Client undertook to comply with the nutrition / training plan prepared and agreed with the representative’s personal trainer and / or nutritionist;
2.6. The customer must comply with the safety instructions
2.7. When purchasing remotely, the client is obliged to fill in a questionnaire in which the representative’s personal trainer services indicate his / her goals and notes information about the state of health. The questionnaire is sent to the customer by e-mail after the service has been paid for.
2.8. The customer assumes responsibility for the veracity of the information provided in the questionnaire
2.9. The client has the right to request corrections in the developed training program twice
2.10. After reviewing the information provided in the form, the representative’s coach and / or nutritionist has the right, in case of doubt, to contact the client to clarify the information and / or request additional documents on the client’s state of health.
2.11. If the representative’s trainer and / or nutritionist uses 2.10. The rights provided in the clause, training and / or nutrition program development takes place within 5 to 10 working days after complete information from the client.

3. Payment procedure

3.1. Payments must be made in advance by ordering the services of a coach and / or nutritionist remotely
3.2. After receiving the payment, the representative’s coach and / or nutritionist is obliged to accept the order within 1 working day and develop a training and / or nutrition program within five to seven working days, otherwise the client may request a refund.
3.3. If the trainer and / or nutritionist chosen by the client has not accepted the order within one day and developed a training program / meal plan within five to seven working days, but the client does not want to request a refund, with the client’s consent, the representative has the right to offer the client
3.4. Payment is made through the portal, the customer has no right to contact the representative’s coach or nutritionist in person.
3.5. The customer pays through the portal, using VISA, MASTERCARD credit card PAYSERA or paypal
3.6. This contract is not subject to a 14-day right of withdrawal

3.7. The coach of the representative and / or the nutritionist has the right to terminate this contract without explaining the reasons by returning the money paid in advance. The money is returned within three working days.

4. Dispute resolution procedure

4.1. All disputes arising between the Parties on the basis of this Agreement shall be settled by the Parties through negotiations;
4.2. If the parties fail to reach an agreement, the disputes shall be considered in accordance with the procedures provided for in the legislation of the Republic of Latvia.

5. Duration and changes of the contract

5.1. The contract starts when the payment for the services of the representative’s coach and / or nutritionist has been received
5.2. The representative reserves the right to change the terms of the contract

6. Special regulations

6.1. If the client is under guardianship (until reaching the age of majority), the legal representatives (parents or guardians) enter into a cooperation agreement on their behalf in their own name;

6.2. The client’s legal representatives are involved in resolving disputes;

6.3. The Parties confirm that the provisions of this Agreement do not endanger or restrict their interests and rights.

6.4. This agreement is drawn up in English, the agreement is drawn up electronically and is valid without a signature

Agreement for the use of BackToLife platform services

1. Parties
1.1. You, (hereinafter referred to as the Customer), on the one hand, and BackToLife SIA, Reg. no. 40203324858 (hereinafter referred to as BackToLife), on the other hand, without error, false, on the basis of the applicable legislation of the Republic of Latvia, you enter into this agreement for the following:

2. Subject of the Agreement
2.1. BackToLife provides the CUSTOMER with the services specified in this agreement (hereinafter – the Services), and the CUSTOMER undertakes to pay for these Services in accordance with the tariff plan selected by the CUSTOMER and the terms of this agreement.

3. Payment terms
3.1. Payment for the Services is made before receiving the Services, in accordance with the selected payment.

4. Order cancellation and refund
4.1 The Customer has the right to cancel the service within 14 days after payment for the service by informing about it in writing by writing to the BackToLife e-mail. The money will be returned within 3 working days from the receipt of the application in the same way as received.
4.2 Money will not be returned to the Customer in cases where the points of the distance contract are violated (5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 5.7.1, 5.7.2)

5. Terms of service
5.1. The CUSTOMER assumes full responsibility for any activity he performs using the Services;
5.2. The CUSTOMER undertakes not to use the Services for any illegal purposes;
5.3. The CUSTOMER undertakes not to attempt to access third-party systems or files without the permission of their owners, even if they are not properly protected;
5.4. The CUSTOMER undertakes not to send chain letters and other advertising materials to recipients who have not requested it;
5.5. The CUSTOMER undertakes not to use the Services for the distribution of computer viruses and similar materials;
5.6. The CUSTOMER undertakes not to use the Services in violation of the rights of third parties (without limitation, including the intellectual property rights and confidentiality of third parties).
5.7. The CLIENT is not entitled to:
5.7.1. Try to access information of other system users.
5.7.2. Accidentally or intentionally disrupt BackToLife servers or networks.

6.1. The CUSTOMER must keep the password secret and he takes full responsibility for the actions that take place using it. Other users of the CLIENT’s username and password are responsible for compliance with the provisions of this agreement to the same extent as the CLIENT. The CUSTOMER must immediately notify BackToLife of any unauthorized activities with the CUSTOMER’s username and password or any other security breaches that have become known to him.

7. BackToLife rights
7.1. BackToLife has the right not to provide the CLIENT with the necessary information if insults or uncensored vocabulary are used in the CLIENT’s application, e-mails or other communication with BackToLife.

8. Closing and deleting the client’s account with all its data
8.1. BackToLife is entitled to temporarily or permanently close the CLIENT’s account if:
a) the CUSTOMER violates the provisions of this agreement;
b) the CUSTOMER has not paid for the Services on time, in accordance with clause 3.1 of this Agreement.
8.2. BackToLife is not responsible for the customer’s files and does not have to ensure their storage if they have been deleted in accordance with Section 8.1 of this Agreement.

9. Term of the Agreement and its Termination
9.1. The Agreement shall enter into force upon its approval and shall remain in force until the parties have fully fulfilled their contractual obligations.

10. Unforeseen circumstances
10.1. The Parties shall be released from full or partial liability under this Agreement if the performance of the obligations is based on force majeure.
10.2. A situation of force majeure shall be characterized by any legislative act, agreement or any other written directive which has legal effect and which affects the performance of this agreement. The situation of force majeure is characterized by war, any act of war, unrest, embargo, various manifestations of natural disaster, which hinder the implementation of this agreement.

11. Applicable Law and Dispute Resolution
11.1. In all matters not stipulated in this agreement, the parties will be guided by the legislation of the Republic of Latvia in force.
11.2. Any dispute, disagreement or claim arising out of or in connection with this Agreement shall be settled by negotiation.
11.3. If no agreement is reached between the parties within two months, the dispute shall be submitted to the Latvian International Court of Arbitration in Riga with one arbitrator in the Latvian language.

12. Amendments and supplements to the 
12.1. This Agreement constitutes the entire agreement between the parties. All other agreements between the parties on the subject of this Agreement shall cease to be valid upon its signing.
12.2. All amendments and additions to the Agreement will be valid if they are made in writing and signed by full representatives of both parties.

13. Other regulations
13.1. This agreement is drawn up electronically and is valid without a signature.
13.3. This Agreement is binding on BackToLife, the CUSTOMER and all successors in title.